Customer Insights & Sales Analytics
Lumi: Simplifying Sales & Customer Insights
Get actionable intelligence that help uncover customer preferences and boost revenues.
Compatible with:
Instantly unlock actionable insights from your sales data
Segmentation & Profiling
- Segment customers by demographics, behavior, and purchasing patterns
- Identify high-value customers based on total spend
- Detect trends and anomalies in customer behavior over time
Loyalty & Retention
- Measure churn rates and identify at-risk customer groups
- Track the impact of loyalty programs on repeat purchases
- Uncover drivers of customer satisfaction or dissatisfaction
Cross-Sell & Up-Sell Opportunities
- Analyze purchase sequences to recommend complementary products
- Pinpoint customers likely to upgrade to premium offerings
- Understand category affinities to optimize bundled offers
Revenue Analysis
- Break down revenue by region, channel, product, or customer
- Measure year-over-year and month-over-month sales growth
- Forecast future sales based on historical trends
Promotion Effectiveness
- Analyze the impact of discounts and promotional campaigns
- Identify underperforming promotions and optimize strategies
- Track ROI from marketing and sales initiatives
Channel Performance
- Compare performance across physical and digital sales channels
- Highlight underperforming stores or regions
- Align sales efforts with top-performing categories or products
Category Analysis
- Measure category-level sales and profit contributions
- Identify cross-category cannibalization or synergies
- Optimize category growth with demand-driven insights
Assortment Optimization
- Analyze SKU performance to refine product assortments
- Detect slow-moving SKUs or items with low ROI
- Align assortments with customer demand patterns
Pricing Strategy
- Evaluate price elasticity and adjust for optimal profit
- Measure the impact of price changes on overall category sales
Let Lumi become your business
analyst AI.
Lumi makes data and analytics as simple as asking a question.
Explore data using plain language
Find outliers & anomalies
Generate exception reports
Create graphs/ charts
Share and publish findings with team
Refresh insights automatically
Generate code (SQL/ Python)
Uncover data quality issues
Drill down into the data
Uncover root causes
Solve complex queries
Identify trends and patterns
Upload your file and chat
Understand logic/ assumptions
Get alerts and notifications
Send agents on ‘data missions’
Why Customers Choose Lumi AI?
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Quantifiably Best in Class
Lumi AI outperforms others in direct head-to-head comparisons—connected the same data set and asked the same questions.
Lumi Speaks Your Business Lingo
Lumi’s Knowledge Base ensures your unique business terms and metrics are seamlessly integrated, delivering insights in your internal language.
Enterprise Grade Security
Lumi AI processes raw data within your network and offers enterprise-grade user permissions, advanced query controls, and cost management.
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